I have 8+ years of experience creating accessible, intuitive content that guides users through experiences with ease. With a background in technical writing and UX writing, I pride myself on crafting accurate and actionable copy that addresses user and business needs.
I’ve built content ecosystems, streamlined workflows, and shaped user experiences that help people feel confident and supported. Empathy guides how I structure information, anticipate user needs, and create content that feels human and usable.
Outside of work, I’m usually planning my next trip, binging Love Island or a K-drama, or hunting for vintage gems around New York City. Travel, storytelling, and design all fuel my curiosity, and I bring that same curiosity into the way I create content.
My Approach
Collaborative
I collaborate with cross-functional teams across design, research, engineering, and operations to shape content that supports user needs and fits seamlessly into the product experience.
Strategic
I create style guides, glossaries, and templates that ensure all content is consistent, scalable, and aligned with the brand’s voice.
Clarity-Driven
I focus on making content easy to act on. Each line of copy or step in a process is written to guide users through tasks with confidence, reducing friction and minimizing errors.
Work History
Netflix House
07/2025 – 09/2025 (Contract)
Senior Technical Writer
The SSA Group
02/2024 – 07/2025 (Contract)
Senior Technical Writer / Instructional Designer
United Airlines
01/2020 – 10/2023
Senior Technical Writer
Lockheed Martin
12/2018 – 01/2020
Technical Writer II
Intuitive Research & Technology
08/2015 – 11/2018
Technical Writer
Education
- Brandeis University
- 05/2026
- M.S. User Centered-Design
Oakwood University
05/2016
B.A. English: Professional Writing
Certifications
- Udemy
- Introduction to UX Writing
LinkedIn Learning
UX Writing Fundamentals: A Comprehensive Guide to UX Writing